Score 100% of your calls. Not a 2% sample.
AI quality, compliance, and coaching on every call — human and AI agents alike. We plug into your recordings, score against your rubric, and surface the risks your manual QA never hears.
Most of your calls are never heard.
A quality team can only listen to a handful of calls per agent each month. The vast majority of conversations on your floor go unheard — never scored, never reviewed, never learned from.
That blind spot is where the risk lives. Compliance breaches you can't see. Coaching that runs on anecdotes instead of evidence. No honest view of how the whole floor is actually performing — only the thin slice someone had time to sample.
QA and compliance on the whole floor.
Every call scored against your standard — turned into risk you can act on and coaching your team can trust.
100% of calls, scored
Every call — inbound and outbound — transcribed and scored automatically. No sampling, no spreadsheets, no conversations slipping through unheard.
Graded on what matters to you
Quality, script adherence, compliance, sentiment, and outcome — measured against your own scorecard, not a generic model someone else trained.
Alerts before it costs you
Compliance breaches, escalations, and churn signals flagged automatically and routed to the people who need to act on them.
Coaching backed by evidence
See where each agent and team stands, with trends over time — so coaching is grounded in what actually happened on the calls, not gut feel.
Works on human and AI calls
The same rubric grades your human agents and your AI agents alike — one consistent standard across every voice on the line.
Dashboards your team uses
Clear views your QA leads, supervisors, and compliance team open every day — not a report that gets exported once and forgotten.
Plug in, prove it on your own calls.
A frictionless wedge — we work from the calls you already capture, without touching your operation.
Connect
Plug into your recordings or telephony. No change to your operation, your scripts, or your stack — we work from the calls you already capture.
Score
Every call is transcribed and scored against your rubric, fast — quality, compliance, sentiment, and outcome on the full volume.
Surface
Results land in dashboards, risk flags, and coaching queues — the signal pulled out of thousands of conversations and put in front of the right people.
Act
Fix what's breaking, coach from evidence, and prove compliance — on every call, not a sample.
Not another QA tool. The whole floor, your way.
100% coverage, not a sample
You see the whole floor, every call — not the 2% someone had time to listen to. Risk and quality measured on reality, not a spot-check.
Your rubric, not a generic score
Graded against the standard you actually hold your team to — tuned to your scripts, your compliance rules, and your outcomes.
No per-minute lock-in
Scoring your full call volume shouldn't mean a meter that punishes you for growing. No per-minute trap, no penalty for coverage.
The team that builds voice agents now grades them
The same people who ship production voice agents now score them. When you're ready, own the whole stack — from QA to the agents themselves.
Score every call. Starting with yours.
A 30-minute call. Bring a sample of your own recordings and we'll show you what 100% quality and compliance scoring surfaces — on your calls, against your rubric.